Focus and Features:
Inspite of all the positive advancements for auditors during the past decades, what hasn’t changed is the potential in their work for conflict to arise, and the need to be able to negotiate resolutions to disputes with a maximum of benefit to their companies and organizations.
Why is this the case?
To increase the auditors/participants understanding of how people think and act including themselves.
To learn a number of tips, practices, suggestions, ideas, and skills that can be used appropriately to increase the auditors’ relationship and get better audit results with customers and clients.
What Will You Learn
Introduction to Conflict Management in Auditing
- Conflict vs. negotiation
Four Stages of the Audit Process
The Collaborative Auditor Model
How conflict evolves?
- The conflict evolution model
- The never-ending cycle of conflict
- The three stages of conflict
The four approaches to resolving conflict and negotiation with clients
- The conflict management and negotiation inventory
- The four styles or approaches to resolving conflict
The collaborative approach: Seven steps to successful negotiation
- The seven steps to collaborative negotiations
Who Should Attend
This course is appropriate for auditors at all levels.
Facilitator: Mr. Juan B. Estioko, MBA, CPA, CISA, CFE, CRMA, CICA
Internal Audit Practitioner
Schedule: June 24 , 2017
Time: 8:30am – 5: 00 pm
Venue: St. Giles Hotel, Makati Ave., Makati City
Member’s Rate: Php4,500
Non-Member’s Rate: Php6,000
No. of CPE Credits : 9*
* IIA Certifications
*BOA Accredited CPD Provider
- Seminar Kit
- Certificate of Participation
- AM & PM Snack, Buffet Lunch
How to Enroll: