Sunday, November 19, 2017

Focus & Features

The purpose of this course is to expose participants to some of the basic Lean Six Sigma tools that can be used during the fieldwork phase of an internal audit to enhance audit effectiveness, provide deeper insight into business operations, and identify process streamlining opportunities. Participants will have the opportunity to practice and apply the skills learned during the course through case study and exercises, which should enable them to integrate the tools and techniques into their audit engagement activities.

Specifically the program will focus on the following objectives:

  • Correlate the Lean Six Sigma methodology to the phases of an internal audit
  • Use a control chart to determine process capability
  • Apply Eliyahu Moshe Goldratt’s Theory of Constraints to identify and resolve process bottlenecks
  • Employ a cause-and-effect (Fishbone) diagram to determine the root cause(s) of process breakdowns
  • Practice the “Five Whys” Technique for drilling down to the ultimate root cause of issues
  • Build a Pareto chart to assist with highlighting the vital, most common causes of defects in a given process from among the various other causes
  • Construct a “to-be” spaghetti diagram that streamlines the number of key steps and spatial relationships of a particular process
  • Use Poka-yokes to build controls into a process rather than onto a process
  • Apply newly-learned concepts, techniques, and skills in the workplace

What You Will Learn

Six Sigma Overview

  • Correlate the Six Sigma methodology to the phases of an internal audit.
  • Describe the relationship of the Lean Six Sigma process improvement methodology to the The IIA’s International Standards for the Professional Practice of Internal Auditing
  • Describe the relationship between the Lean Six Sigma process improvement model (DMAIC) and the five phases of an internal audit.
  • Explain the necessity of each business unit’s objectives being aligned with the organization’s overall objectives.
  • Identify the difference between output measures and performance measures in a business process.
  • Identify the benefits and challenges of employing the Lean Six Sigma methodology during an internal audit engagement.

Control Charts

  • Use a control chart to determine process capability.
  • Explain the purpose and importance of process capability.
  • Identify the variability of a process using a control chart.
  • Assess the capability of a process using a control chart.

Theory of Constraints

  • Apply Eliyahu Moshe Goldratt’s Theory of Constraints to identify and resolve process bottlenecks.
  • Explain the purpose and importance of the Theory of Constraints.
  • Describe the five focusing steps related to the Theory of Constraints.
  • Explain the significance of constraints in the Theory of Constraints.
  • Explain the use of buffers in the Theory of Constraints.
  • Describe the “Five Thinking Process” an organization uses to support the Theory of Constraints.

Cause-and-effect (Fishbone) Diagrams

  • Employ a cause–and-effect (Fishbone) diagram to determine the root cause(s) of process breakdowns.
  • Explain the purpose and importance of root cause analysis.
  • Explain the purpose and importance of cause–and-effect (Fishbone) diagrams.
  • Describe the six categories of cause–and-effect (Fishbone) diagrams.
  • Construct a cause–and-effect (Fishbone) diagram for determining the root cause of an issue or problem.

The “Five Whys” Technique

  • Practice the “Five Whys” Technique for drilling down to the ultimate root cause of issues.
  • Employ the question-asking method for determining the root cause of an issue or problem.
  • Describe the two techniques for using the “Five Whys” method

Pareto Charts

  • Build a Pareto chart to assist with highlighting the vital, most common causes of defects in a given process from among the various other causes.
  • Explain the purpose and importance of a Pareto chart.
  • Demonstrate root cause analysis using a Pareto chart.
  • Determine the scope of the process for which a Pareto analysis will be employed.
  • Describe risk analysis using a Pareto chart.
  • Construct a Pareto chart to prioritize process failure issues.

“To Be” Spaghetti Diagram

  • Construct a “to-be” spaghetti diagram that streamlines the number of key steps and spatial relationships of a particular process.
  • Eliminate the superfluous steps in a “to-be” spaghetti diagram.
  • Examine the spatial relationships of the key steps in a “to-be” spaghetti diagram and develop a more streamlined process path.

Poka-yokes

  • Use Poka-yokes to build controls into a process rather than onto a process.
  • Explain the use of Poka-yokes in mistake-proofing business processes.
  • Describe the types of business process errors that Poka-yokes are designed to address.
  • Characterize effective mistake-proofing techniques.
  • Develop Poka-yokes to mistake-proof a business process.

Wrap-up and Next Steps

  • Apply newly learned concepts, techniques, and skills in the workplace.
  • Restate major concepts, techniques, and skills learned during the course.
  • Develop an action plan to apply selected concepts, techniques, and skills.

Who Should Attend

This professional seminar is ideal for all auditors

Facilitator: Mr. Michael R. Roxas, MBA, LA 9001, LA 14001

                  Internal Audit & Risk Management Division Head

                  Corporate Finance & Procurement Group (CFPG) of Makati Development Corporation

Schedule: 9 & 16 December 2017
Time:
 8:30am – 5: 00 pm

Venue:  St. Giles Hotel, Makati Ave., Makati City

 

Seminar Investment: 

Member’s Rate: Php9,000

Non-Member’s Rate: Php12,000

No. of CPE Credits : 18*

* IIA Certifications

*BOA Accredited CPD Provider

 

Seminar Inclusions:

  • Seminar Kit
  • Certificate of Participation
  • AM & PM Snack, Buffet Lunch

 

How to Enroll:

  •  email at training@iia-p.org or fax to 325.0414
  • call us at 238-8888 loc 8962 and look for Sheena Malapitan or  Thei Mendoza
  • Click here to register online