Tuesday, September 26, 2017

Focus and Features:

Building a Sustainable Quality Program

An internal audit activity demonstrates its commitment to quality by meeting the expectations of its stakeholders while continuing to improve the effectiveness and efficiency of its operations. A successful quality assurance and improvement program (QAIP) is crucial to achieving this goal.

Building an effective QAIP is similar to establishing a total quality management program, where products and services are analyzed to verify they meet stakeholder expectations, operations are evaluated to determine their efficiency and effectiveness, and practices are assessed to confirm their conformance to standards. Once the QAIP has been established, sustaining it requires leaders who are responsible for setting the proper tone in support of quality.

If you are preparing for an external quality assessment, this course will help you learn how to build and maintain an effective QAIP, leading to a successful external assessment.

Performing an Effective Quality Assessment

As an organization grows and its internal processes change and evolve, its quality monitoring process must keep pace. To ensure consistent quality in this dynamic environment, an ongoing commitment to growth and improvement is essential.

The required elements of a Quality Assurance and Improvement Program (QAIP) include periodic internal assessments and external assessments to demonstrate conformance with The IIA’s International Standards for

the Professional Practice of Internal Auditing. In addition, a quality QAIP can provide evidence to the audit committee and management that the internal audit activity is efficient, effective, and adding value. It can also build stakeholder confidence and document a commitment to quality, leading practices, and the internal auditors’ mindset for professionalism.

This course is designed to help you learn how to perform an effective external assessment and/or periodic internal assessment of an internal audit activity. If your primary interest is periodic internal assessment, you can determine which external assessment option (full external assessment or self-assessment with independent external validation) will work best for you and help you prepare for an external assessment. If your primary interest is external assessment, you can use this course to satisfy part of the requirements for external assessor qualifications. (“Successful completion of The IIA’s quality assessment training course,” PA 1312, no. 7.)

What You Will Learn

Building a Sustainable Quality Program

Quality Standards and Recommended Guidance

  • Interpret both mandatory and recommended guidance in the IPPF regarding establishing a quality assurance and improvement program (QAIP).
  • Discuss key concepts of Standard 1300.
  • Clarify key elements of the Practice Guide “Quality Assurance and Improvement Program.”

Quality Assurance Process Model

  • Explain the quality assessment process model and use its related tools as described in the Quality Assessment Manual published by The IIA to identify areas of focus for a quality assurance and improvement program (QAIP).
  • Clarify the purpose of the quality assessment process model’s four segments: Internal Audit Governance, Internal Audit Staff, Internal
  • Audit Management, and Internal Audit Process
  • Contrast the purpose and use of the quality assessment process tools — planning guides, surveys, interview guides, and programs.
  • Identify any possible areas of focus for a quality assurance and improvement program QAIP.
  • Highlight key areas of focus for a QAIP, based on survey responses.

Quality Assurance – Internal Audit Process

  • Design an ongoing quality assessment of internal audit process.
  • Interpret IPPF guidance related to quality assurance of internal audit processes.
  • Apply the planning guide to identify and prioritize any gaps related to quality assurance of internal audit processes by performing a self-assessment involving the relevant IPPF guidance.
  • Clarify the relevant criteria for assessing conformance to the IPPF guidance related to quality assurance of internal audit processes.
  • Developing the key elements of an ongoing monitoring review process that you can implement in your internal audit activity

Building the Periodic Internal Assessment

  • Design a comprehensive periodic internal assessment including key assessment activities, timing of their performance, and resource requirements to complete them.
  •  Assess the readiness of the internal audit activity for an external quality assessment.

Developing Metrics and Reporting for the QAIP

  • Develop metrics and design reports of results of your internal audit QAIP.
  • Interpret key concepts from practice guide “Measuring Internal Audit Efficiency and Effectiveness”
  • Identify metrics to measure performance of the QAIP.
  • Clarify reporting requirements for QAIP contained in the IPPF
  • Design reporting options to communicate results of the QAIP.


Performing an Effective Quality Assessment

I. Quality Assessment Manual and Process Overview

  • Examine The IIA’s Framework for Quality Assessment to identify how the process can be used on external and internal quality assessments.
  • Answer common quality assessment questions using The IIA’s
  • International Professional Practices Framework (IPPF) resources.
  • Describe the Quality Assessment Manual process flow and its tools.
  • Contrast the three types of internal audit quality assessment.

II. Planning the Quality Assessment

  • Plan an external quality assessment by implementing the QA Manual tools.
  •  Describe key features of planning guides.
  • Apply the planning tools to a quality assessment.
  • Describe key features of surveys.
  • Analyze survey results.

III. Performing the Quality Assessment

  • Perform an external quality assessment by implementing the QA Manual tools.
  • Describe the key features of interview guides.
  • Analyze interview results.
  • Describe key features of QA programs.
  • Analyze QA program results.

IV. Evaluating QA Results

  • Evaluate an external quality assessment by implementing the QA Manual tools.
  • Apply evaluation criteria on common QA scenarios that require a high-level of professional judgment.
  • Determine final ratings (evaluation results).
  • Describe key features of the QA evaluation framework and tools.
  • Develop value-added solutions for common QA issues and opportunities.

V. Periodic Internal Quality Assessment Approaches

  • Develop, or validate, an efficient and effective periodic internal assessment approach for your internal audit activity.
  • Discuss implications of periodic internal QA based on IPPF guidance.
  • Discuss common periodic assessment challenges and possible solutions.
  • Identify the factors needed for an efficient and effective periodic internal QA program.

VI. External Quality Assessment Options

  • Determine, or validate, the external quality assurance option that will work best for your internal audit activity.
  • Determine the pros and cons and other considerations of the external QA options.
  • Describe rationale for selecting the best external QA option.
  • Identify opportunities for applying the option selection concepts to your internal audit activity.
  •  Discuss successful practices used by internal audit activities to get ready for an external assessment.

The course is updated with the New 2017 International Standards for the Professional Practice of Internal Auditing (IPPF).  The revisions include the addition of two new standards, alignment of the Standards to the Core Principles, and updates to existing standards.

Who Should Attend

The seminar is ideal for Chief Audit Executives and Audit Heads with at least three (3) years managerial experience in Internal Auditing

Facilitator: Ms. Edna G. de Leon CPA, CIA, CISA

                      Consultant for Risk, Control & Governance

                      Rustan Commercial Corporation

Schedule: 26- 27 October & 3 – 4 November 2017
Time:
 8:30am – 5: 00 pm

Venue:  St. Giles Hotel, Makati Ave., Makati City

 

Seminar Investment: 

Member’s Rate: Php18,000

Non-Member’s Rate: Php24,000

No. of CPE Credits : 36*

* IIA Certifications

*BOA Accredited CPD Provider

 

Seminar Inclusions:

  • Seminar Kit
  • Certificate of Participation
  • AM & PM Snack, Buffet Lunch

 

How to Enroll:

  •  email at training@iia-p.org or fax to 325.0414
  • call us at 238-8888 loc 8962 and look for Sheena Malapitan or  Thei Mendoza
  • Click here to register online